Hear What Our Clients Are Saying.
At BFS Fleet Service, we have built our business on delivering exceptional service to our customers. But don’t just take our word for it – here’s what some of our clients have to say.
Ben Fleahman
2 days ago
BFS is your choice for fleet management. I’ve tried other shops and most of them are a disaster. Move your fleet over to BFS, you won’t regret it.
Brenda Schultz
3 weeks ago
I can not say enough good things about BFS .The work was incredible. They did as they said and completed the job on schedule. Every single person we spoke to was nice and went out of their way to answer questions. I have not had customer service from a company like this in years !! Take your business there , I guarantee you won’t be disappointed!
chris johnson
3 months ago
Service tech arrived on schedule. Polite, professional, and superior quality repair. Would recommend for all fleet service needs.
Donald Speaker
5 months ago
Danielle Spaulding
8 months ago
DEAN DITONDO
10 months ago
Got me last minute, Quincy was very helpful, recommend them to all my friends and associates.
Ryan LaMastra
11 months ago
I was struggling to find somewhere to get a small utility trailer inspected for the state, and upon calling BFS they had an appointment for me within two days. I went to drop off the trailer at 6:30 in the morning for a later appointment, and to my surprise there were staff there and ready, knew exactly who I was and what I was there for. They made the entire process easier than I thought possible, had it finished within an hour, and were even kind enough to walk me through the process of handling the inspections in the future. We are planning on getting a camper soon and I absolutely know who I will be coming to for any service work. They were a pleasure.
James Hartman
11 months ago
Quincey Jones at front desk. He was excellent. Very polite. 2 front shocks (RV)replaced & new seal on rear differential.
Janet Criola
11 months ago
Fair and honest.
Doug Gaffney
12 months ago
Had my car in for check engine light. Extra work was involved. The staff was polite, professional and very helpful with the extra work involved.
Jim DeFilippis
1 year ago
As a first time customer I was extremely pleased with Bison Fleet! Very easy to setup an appointment online using their website. Very clear that they appreciate their customers. Drop my motorhome for service, estimate was up front and accurate with no up sell push that you get with other business’s! Communication was great. Their business is very professional. I engaged with several associates and they were all very pleasant. Happy I found a solid service center!
Toni McCaster
1 year ago
Very nice and very helpful, by me getting a pre inspection before I purchase a truck, they saved me from getting stuck with a truck that was in bad shape. Moving forward I would use their services for the Pre inspection before I make any purchases. Thank you BFS
Eric Lang
1 year ago
These guys are great! They helped me out with some computer issues on the spot so I could make it home.
Stuart Weinstein
2 years ago
I have been bringing my Newmar Diesel Motorhome to Bison Fleet for three years. They are very fair and easy to work with. They explain everything in easy to understand terms.
I have had great experience with Darryl, Zach, Quincey, and most recently Justin.
They go above and beyond to make sure that you are satisfied.
Highly recommended!
Cliff Tremblay
2 years ago
1st class service from Ashley, Quincy and more recently Justin. They aren't infallible, but they do everything in their power to fix any issues that may arise. I'm very happy our company switched services for our fleet of vehicles. I would highly recommend BFS.
Teresa test
2 years ago
Patrick Holt
2 years ago
Many companies promise customer service. Few deliver it. BFS Fleet Service not only deliver it, they exceed excellence. Our class C motorhome broke down as we came through Buffalo and we found BFS through a recommendation from the towing company. Quincey, our service advisor, immediately jumped on getting us taken care of and Tyler, our technician flawlessly took care of repairs. Even the owner, John, jumped in and got his hands dirty to get us back on the road asap. If you live in the area or are passing through and need motorhome repairs or service, do yourself a favor and take it to John and his team at BFS. You will not regret it!!
Tonie Schmitt
2 years ago
Five stars across the board. Communication was great, service was great. Figured out all the problems with our sprinter RV that no one else could find.
Norman Klass
2 years ago
It was Saturday afternoon of Labor Day Weekend and we were 500 miles from home, when we had some troubling warning signals going off on our motorhome dash. We took a chance that someone might be around at BFS Fleet, even though we had called and gotten the answering machine. To our good fortune John, the owner, was at the business and kindly offered to help us out. He went above and beyond to correct our problem. Three hours later, we were back on the road and the RV running smoothly. He was very reasonable in his charges. We feel that this Good Samaritan has the values and work ethic that is hard to find. We highly recommend BFS Fleet Service for your motorhome service needs.
Brigitte Lewis
2 years ago
Nice area,spacious for big RV's, friendly staff, only thing I wasn't aware of when making the appointment is that I had to drop off my trailer and picked it up when inspection was done.
Definitely recommend the place
Jennifer
2 years ago
BFS was incredible servicing my 2005 E350 Skoolie! Quincy and Zach were very informative and upfront about my concerns with the vehicle and their entire staff was extremely friendly and kind throughout the whole process. Their team evaluated the vehicle (needed a new starter & inspection), came back with an estimate (which we were pleasantly surprised in cost- came under what we estimated) & turned around the work so quickly! Steve also was super helpful answering our additional questions we had and took the time and was so patient with our questions.
We definitely will be using BFS for all of our bus concerns- highly recommend!
Transportation Beyondwny
2 years ago
My agency just formed a partnership with BFS a little while ago. We are so very happy with their service. Their customer service is wonderful. Especially, Ashley, she is the best. Doesn't matter how may questions I ask, she is aways very helpful and quick to respond.
Highly recommend BFS Fleet Service.
Keith Kresconko
2 years ago
Great Service Quincy was excellent . Fixed an pesky light problem while routine maintenance was done GREAT JOB GUYS
Krazed Cata
2 years ago
Aaron Arnold
2 years ago
We Get It – Your Business Depends on Your Vehicles.
That’s why we provide fast, reliable, no-nonsense service to keep you moving.
Free Pick-Up & Delivery
Certified & Experienced Technicians
Fast Turnarounds
